These Terms and Conditions apply to all services provided by [Your Company Name], including cab services, tour services, guide services, and related offerings. By using our services, you agree to the following terms:
1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into agreements.
2. Booking and Confirmation
All bookings must be made through our official website, phone, email, or authorized agents.
A booking will be considered confirmed only after receiving a confirmation email or message from us.
For customized tours or group bookings, a deposit may be required at the time of booking.
3. Payment Policy
Payment must be made in full before the commencement of the service unless otherwise agreed.
We accept payments through cash, credit/debit cards, and online payment methods.
Any additional charges, such as tolls, parking fees, or entry fees to attractions, are to be borne by the customer unless included in the package.
4.Cancellation and Refund Policy
Cancellations made 48 hours prior to the scheduled service time will be eligible for a full refund.
Cancellations made within 48 hours of the scheduled service time will incur a cancellation fee (percentage varies by service).
No refunds will be provided for no-shows or cancellations after the service has commenced.
You are responsible for ensuring that you have the necessary travel documents (e.g., passports, visas) and comply with all relevant regulations.
5.Changes to Bookings
Any changes to bookings must be communicated at least 24 hours in advance.
Changes are subject to availability and may involve additional charges.
6.Responsibility and Liability
We are committed to providing reliable, safe, and high-quality services; however, we shall not be held liable for:
Delays due to traffic, weather, or other unforeseen circumstances.
Loss or damage to personal belongings during the service. Passengers are responsible for their own safety during activities like safaris, camel rides, and other excursions.
7. Customer Conduct
Customers are expected to behave respectfully towards drivers, guides, and other staff members.
Any damage caused to the vehicle or property by the customer will be charged to them.
Illegal activities or intoxicated behavior during the service will result in immediate termination without a refund.
8. Guide Services
Personal information provided during the booking process will be used solely for delivering our services and will not be shared with third parties.
By booking, you consent to receiving communication regarding your trip and promotional offers from us.
9. Force Majeure
We are not responsible for cancellations, delays, or changes caused by events beyond our control, including natural disasters, strikes, political unrest, or government restrictions.
10. Dispute Resolution
Any disputes arising from the use of our services will be resolved amicably.
If a resolution cannot be reached, the matter will be governed by the laws of [Jaipur/Rajasthan].
By using our services, you agree to abide by these Terms and Conditions. We reserve the right to update these terms at any time without prior notice.